Check out the website GetHuman.com. When you call the number listed for AT&T, it takes only 20 seconds before you connect to a real rep. The same GetHuman.com website gets companies to call you back so you don’t have to sit on hold. Pretty interesting. Anything that can cut down on hold time is a good thing.
Stuck on hold? How to get help from a real person
February 17, 2012 By Leave a Comment